Creative partner for growing businesses

Look sharper.
Grow smarter.

I help small businesses turn good ideas into clear brands, persuasive websites, and marketing creative built to move customers.

Selected work Brand · Digital · Campaigns

Selected client experience
VerizonChaseDisneyHyundaiSouthwestSCEKawasakiA&E

Creative services · Built around your next move

The right creative
makes business easier.

You don’t need more decoration. You need a clearer story, a stronger first impression, and practical tools that help people choose you.

01

Brand clarity + identity

Positioning, messaging, visual identity, and brand guidelines that make your business feel established and recognizable.

Strategy · Naming support · Logos · Brand systems
02

Websites + landing pages

Focused digital experiences that explain your value quickly, build trust, and guide visitors toward contacting or buying from you.

UX/UI · Conversion strategy · Responsive design · CRO
03

Campaigns + content

A cohesive campaign idea carried across the channels your customers actually see—from ads and email to social and print.

Creative direction · Ads · Email · Social · Print
04

Packaging + design systems

Scalable packaging and marketing systems that keep your brand consistent while making future creative faster to produce.

Packaging · Templates · Toolkits · Production systems

Not sure what you need? Start with the business problem. I’ll help define the right creative scope.

Discuss your project

Selected archive · Full case studies

See the thinking.
Then the making.

Start with a quick project overview, then open any case study to see the problem, approach, solution, outcome, and complete image set.

01
Skincare + Nutra Brand Systems preview

Performance Marketing Brands

Skincare + Nutra Brand Systems

Creative Operations · Brand Systems · CRO
Project overview

Scalable brand and production systems supporting hundreds of skincare and nutraceutical brands—connecting packaging craft with CRO, CRM, and performance-marketing insight.

View case study+
01 / Problem

A high-volume performance marketing operation needed distinctive packaging and product creative for hundreds of brands without sacrificing speed, consistency, or conversion focus.

02 / Approach

Built modular design systems for labels and product imagery, established repeatable production workflows, and partnered across creative, CRM, and campaign teams to prioritize high-impact work.

03 / Solution

A scalable system for developing packaging, product renders, ads, landing pages, and lifecycle campaign assets—paired with structured A/B testing across the customer journey.

04 / Outcome

Supported faster creative development at portfolio scale while using conversion-rate and CPA signals to guide iteration, improve campaign performance, and inform the next round of tests.

02
Direct-Response Landing Pages preview

Wellness + Consumer Products

Direct-Response Landing Pages

UX/UI · CRO · Art Direction
Project overview

A collection of conversion-focused landing pages created for digital marketing campaigns with different audiences, offers, and acquisition goals.

View case study+
01 / Problem

Multiple campaigns needed dedicated landing pages that could convert traffic efficiently—each with a different audience, offer, and goal, but all requiring fast turnaround and consistent quality.

02 / Approach

Focused on the fundamentals: a clear value proposition above the fold, visual hierarchy guiding attention toward the CTA, and minimal friction throughout the conversion path.

03 / Solution

A systematic set of conversion-optimized page templates that could be adapted quickly to each campaign while maintaining visual quality and message clarity.

04 / Outcome

Reusable landing-page systems that connected acquisition creative to focused, persuasive on-site experiences.

03
More SoCal Campaign preview

Verizon Wireless

More SoCal Campaign

Integrated Campaign · Digital · OOH
Project overview

A fully integrated Southern California campaign spanning digital banners, billboards, bus shelters, and a social-content microsite.

View case study+
01 / Problem

Verizon faced aggressive price-based competition in Southern California and needed a market-specific campaign that created value beyond price alone.

02 / Approach

Worked collaboratively across teams, leading the online banner execution as the digital entry point into a broader regional campaign and social experience.

03 / Solution

An integrated system across banners, OOH, transit, and a MoreSoCal microsite that aggregated posts using #MoreSoCal to turn paid touchpoints into community participation.

04 / Outcome

A cohesive presence across digital and physical media, with the social microsite extending campaign participation beyond paid placements.

04
Owners Website preview

Hyundai

Owners Website

Digital Experience · UX/UI
Project overview

A one-page concept redesign of Hyundai's Owner Website built around a less-is-more principle—one focused section at a time, without distractions.

View case study+
01 / Problem

The existing Owner Website had a dated, cluttered layout that placed too much information on one page. Navigation required multiple clicks, and the experience was not responsive across devices.

02 / Approach

Studied one-page patterns used in apps and games, then designed responsively around progressive disclosure so each section earns attention before the next appears.

03 / Solution

A scrolling experience with sliding content and section navigation that reduces page count and clicks while supporting profile customization, slideshows, social integration, and sharing.

04 / Outcome

The concept demonstrated how a simplified single-page experience could reduce bandwidth, decrease navigation friction, and encourage owners to personalize MyHyundai.com.

05
Certified Pre-Owned Program preview

Mazda

Certified Pre-Owned Program

Campaign System · Brand Refresh · Retail
Project overview

A ground-up repositioning of Mazda's Certified Pre-Owned program connecting customer messaging, dealer adoption, retail environments, and digital execution.

View case study+
01 / Problem

Mazda needed to reverse underperformance in its Certified Pre-Owned division and give customers and dealers a stronger reason to engage.

02 / Approach

Rebrand the program from the ground up, aligning customer messaging, dealer adoption, retail environments, events, and digital touchpoints around one scalable system.

03 / Solution

An integrated CPO platform spanning brochures, auto-show collateral, dealer materials, retail environments, and website banners.

04 / Outcome

The launch delivered Mazda’s best-ever month for CPO sales, enrolled dealers, active dealers, and certified inventory.

First-month results

Business impact following the rebrand and integrated rollout.

967First-month CPO sales
+239%Year-over-year sales
+183%Month-over-month sales
475Enrolled dealers · +100% YOY
207Active dealers · +130% YOY
1,698CPO inventory · +86% YOY
06
Energy Upgrade California preview

Southern California Edison

Energy Upgrade California

Integrated Campaign · Content · Digital
Project overview

A multichannel awareness campaign for state energy rebates—microsite, direct mail, testimonial films, contractor materials, door hangers, and a Beverly Hills window installation.

View case study+
01 / Problem

High home-improvement costs made residents hesitant to participate, even with a valuable state energy rebate available.

02 / Approach

Translate a complex utility program into a human story, coordinating direct, out-of-home, digital, contractor, and testimonial touchpoints.

03 / Solution

An integrated awareness platform spanning a microsite, direct mail, educational and testimonial videos, contractor kits, door hangers, brochures, signage, window displays, and banners.

04 / Outcome

The collaborative campaign exceeded the client’s consumer-reach expectations while giving contractors a clearer toolset for program education.

Campaign films

Education through real customer stories.

Testimonial content gave contractors a credible, human way to explain the program and its benefits.

Energy Upgrade California — Customer Story 01
Energy Upgrade California — Customer Story 02
Energy Upgrade California — Customer Story 03
07
Vehicle Press Kits preview

Hyundai

Vehicle Press Kits

Editorial · Packaging · Launch
Project overview

Premium editorial and packaging systems that translated dense vehicle information into distinctive launch materials for automotive media.

View case study+
01 / Problem

New vehicle launches needed press materials that made technical information feel premium and newsworthy.

02 / Approach

Use editorial pacing, vehicle-specific visual cues, and tactile presentation to elevate the information experience.

03 / Solution

A series of launch press kits for Tucson and Sonata with coordinated exterior and interior systems.

04 / Outcome

Distinctive launch materials that organized dense content while reinforcing each vehicle’s identity.

08
Media Information Guide preview

Hyundai

Media Information Guide

Editorial Design · Information Design
Project overview

A comprehensive automotive media guide using disciplined information architecture to make a large model and corporate-content library fast to navigate.

View case study+
01 / Problem

A large volume of model and company information needed to be easy for media audiences to navigate.

02 / Approach

Build a disciplined editorial grid, strong section architecture, and a clear tabbed information system.

03 / Solution

A comprehensive media guide designed as an efficient reference tool and polished brand artifact.

04 / Outcome

Dense information became a structured, usable publication with a confident automotive character.

09
Team Kawasaki preview

Kawasaki

Team Kawasaki

Key Art · Poster Design
Project overview

A collectible motorsports poster series pairing individual rider personalities with a unified, high-energy Team Kawasaki campaign language.

View case study+
01 / Problem

A racing team campaign needed to communicate speed, personality, and competitive energy at a glance.

02 / Approach

Combine dramatic athlete imagery, aggressive composition, and a tightly controlled green-and-black visual language.

03 / Solution

A collectible poster series that gives each rider an individual moment within one unified campaign.

04 / Outcome

High-impact team creative with a clear family resemblance and strong motorsports presence.

10
Rapid Rewards Direct Mail preview

Southwest Airlines

Rapid Rewards Direct Mail

Direct Response · Print
Project overview

A dimensional direct-mail experience that made loyalty-tier progression and member value immediately understandable and tangible.

View case study+
01 / Problem

A loyalty-tier message needed to feel immediate, valuable, and easy to understand in a crowded mailbox.

02 / Approach

Lead with member value, simplify the hierarchy, and use energetic brand cues to pull readers through the offer.

03 / Solution

A dimensional direct-mail system communicating tier progression and program benefits.

04 / Outcome

A focused loyalty communication that made the next level feel tangible and attainable.

11
Rapid Rewards × Alamo preview

Southwest Airlines

Rapid Rewards × Alamo

Partnership Campaign · Print
Project overview

A co-branded travel campaign aligning Southwest Rapid Rewards and Alamo around one simple, customer-centered benefit.

View case study+
01 / Problem

Two travel brands needed one seamless offer without diluting either identity.

02 / Approach

Find a shared visual language around travel freedom, then establish a direct and readable offer hierarchy.

03 / Solution

A co-branded Rapid Rewards and Alamo campaign built around a simple travel benefit.

04 / Outcome

A balanced partnership execution that connected the brands through one clear customer proposition.

12
Direct-Response Emails preview

Consumer + Service Brands

Direct-Response Emails

Email · CRM · Conversion
Project overview

Conversion-minded CRM and promotional email systems built to clarify varied offers, earn attention quickly, and drive one focused action.

View case study+
01 / Problem

Promotional messages had to earn attention quickly while preserving brand clarity across varied offers.

02 / Approach

Organize each email around a single action, using strong visual entry points and concise benefit hierarchy.

03 / Solution

A collection of conversion-minded email designs adaptable to multiple campaigns and audiences.

04 / Outcome

A clearer bridge between campaign message, offer, and click-through action.

13
Credit Card Banners preview

Chase

Credit Card Banners

Digital Advertising · Motion
Project overview

Compact motion-led digital advertising that translated complex card offers into fast, brand-consistent message sequences.

View case study+
01 / Problem

Product benefits and promotional offers had to land within compact, fast-moving banner formats.

02 / Approach

Reduce each message to its most persuasive sequence and build a visual hierarchy that survives at small sizes.

03 / Solution

A set of digital banner concepts balancing offer clarity, brand standards, and motion-led attention.

04 / Outcome

Focused digital units designed to communicate quickly across high-volume placements.

14
Ink Business Banners preview

Chase Ink

Ink Business Banners

Digital Advertising · Motion
Project overview

Five animated banner concepts for Chase Ink business credit cards, communicating a simple way to earn rewards on everyday business purchases.

View case study+
01 / Problem

Chase Ink offered cash back on every purchase, but a crowded competitive category made it difficult for the benefit to stand out.

02 / Approach

Focused on clarity and visual differentiation, using concise messaging and Flash animation to make the reward mechanics engaging and immediately understandable.

03 / Solution

Five cohesive banner concepts—three for Ink Plus and two for Ink Cash—each distinguishing the rewards message while maintaining one campaign identity.

04 / Outcome

A flexible digital system that positioned Ink as a smart, simple rewards choice across high-volume placements.

15
Healthcare Enrollment preview

SCAN Health Plan

Healthcare Enrollment

Campaign · Landing Page · Print
Project overview

An approachable enrollment journey connecting human, audience-relevant print communication to a focused digital response path.

View case study+
01 / Problem

Enrollment information needed to feel more human and approachable without losing clarity or trust.

02 / Approach

Pair warm, audience-relevant storytelling with a simplified response path across channels.

03 / Solution

A coordinated print and landing-page experience designed around enrollment confidence.

04 / Outcome

A consistent member journey from awareness material to focused digital response.

16
Refrigerator Recycling preview

Southern California Edison

Refrigerator Recycling

Campaign · Direct Response
Project overview

A memorable direct-response campaign that turned a technical appliance-recycling incentive into a simple, benefit-forward story.

View case study+
01 / Problem

A practical appliance-recycling incentive needed a simple idea strong enough to interrupt and explain.

02 / Approach

Turn the old refrigerator into the visual story, then make the value exchange immediate.

03 / Solution

A direct-response campaign centered on a memorable, benefit-forward visual concept.

04 / Outcome

An otherwise technical utility message became accessible, visual, and action-oriented.

17
Agency Office Environment preview

Ink Agency

Agency Office Environment

Environmental · Brand Culture
Project overview

Large-scale environmental graphics that transformed a blank office into a visible expression of agency voice, energy, and culture.

View case study+
01 / Problem

A new office needed to express the agency’s personality and make blank space feel culturally specific.

02 / Approach

Treat walls and shared spaces as editorial canvases for the agency’s voice, energy, and visual identity.

03 / Solution

A series of large-scale environmental graphics integrated throughout the workspace.

04 / Outcome

A more distinctive workplace that made brand culture visible to employees and visitors.

18
Identity Collection preview

Independent + Small Business

Identity Collection

Identity · Logo · Print
Project overview

A cross-category collection of identity systems built around one memorable idea, extended through marks, typography, and practical applications.

View case study+
01 / Problem

Different ventures needed compact identities capable of signaling personality and purpose immediately.

02 / Approach

Find one memorable idea for each brand, then extend it through typography, marks, and practical applications.

03 / Solution

A collection of identity systems, marks, and business-card applications across varied categories.

04 / Outcome

Distinctive visual foundations designed to remain recognizable across everyday brand touchpoints.

19
Selected Experiments + Production preview

Various

Selected Experiments + Production

Campaign · Editorial · Digital · Production
Project overview

A broad archive demonstrating range across campaign concepts, editorial design, digital production, and polished execution without losing strategic intent.

View case study+
01 / Problem

A wide range of assignments called for fast shifts in medium, audience, and visual voice.

02 / Approach

Start with the communication goal, then choose the craft, composition, and production method that serves it best.

03 / Solution

A broad archive of campaign concepts, editorial pieces, digital work, and polished production design.

04 / Outcome

A body of work showing versatility without sacrificing conceptual thinking or executional care.

About James

Conceptual thinking.
Commercial instinct.

I’m James Nguyen, a multidisciplinary creative director and designer with roots in entertainment advertising and deep experience across integrated campaigns, digital products, packaging, and performance creative.

I partner with teams to clarify the problem, find the sharpest idea, and execute it with the craft needed to perform in the real world.